Refund and Returns Policy

Shipping Policy

*Free shipping in the U.S.

*No international orders at this time.

*Current order processing times to actual ship date are 5-7 days.

Return Policy

*Because products cannot be resold once they leave the shelves all sales are final with no returns or exchanges. This policy includes products purchased at local shows, events, markets, and bazaars. If you need more detail about products before ordering please don’t hesitate to contact Elk Meadows Soap Co LLC. We are more than happy to answer any questions 🙂

*Order mistakes or shipping damage: If your order has a mistake, gets lost, or there is damage in shipping then please contact Elk Meadows Soap Co LLC immediately with your order number, so your order can be replaced or refunded. This does not apply to packages damaged after delivery. For example: if you order a body butter and it sits in an extremely hot mailbox all day after delivery and melts neither Elk Meadows Soap Co LLC nor the Postal Service is responsible. Customer is responsible for damage occurring after the product has been delivered.*Order cancellations within 24 hours are allowed, but will be charged a 10% processing fee to cover the merchant fees for payment and refund.